Shipping Policy

Luxe Lumina Beauty

At Luxe Lumina Beauty, we are committed to delivering your beauty essentials quickly, safely, and reliably. Please review our shipping policy below for full details on processing times, delivery estimates, and important information regarding your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has shipped, including tracking information.

Please note that during high-volume periods (such as sales, holidays, or product launches), processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping (Domestic): 3–7 business days

  • Express Shipping (Domestic): 2–3 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear.

If you do not receive tracking details within 5 business days, please contact us at luxeluminabeauty01@gmail.com.

Lost, Stolen, or Delayed Packages

Luxe Lumina Beauty is not responsible for packages that are lost, stolen, or delayed after being handed over to the shipping carrier.

If your package is marked as delivered but you have not received it:

  • Please check with neighbors or your local delivery office.

  • Contact the shipping carrier directly.

  • If you still need assistance, contact us and we will do our best to help.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. Luxe Lumina Beauty is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at luxeluminabeauty01@gmail.com. We cannot guarantee changes once an order has been processed.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the damaged item and packaging

We will review your case and provide a replacement or solution as quickly as possible.

Questions?

If you have any questions regarding shipping, please contact our customer support team at:

Email: luxeluminabeauty01@gmail.com
Business Hours: Monday–Friday, 9 AM–5 PM

Monday - Friday, 9 AM-5PM

Saturday - Sunday, 9 AM-5PM

Thank you for shopping with Luxe Lumina Beauty — where luxury meets radiance.